Ramport reboot this month

Sessions will be offered to explain the changes

By Lupita Lulo
On February 9, 2017

Starting Feb. 13, the Project RamPort Team will offer campus support sessions lasting 20 to 30 minutes for anyone who has questions regarding the newly designed RamPort that will be available to students, staff and faculty this month.

RamPort has been completely remodeled to look more visually appealing and be easier to read and navigate. The redesign will also be more compatible with mobile devices.

"I think we need an updated RamPort," Allison Price, graduate student who took part in a RamPort focus group, said. "There is a lot of room for improvement and it can be made more user friendly."

The new RamPort features a new design, navigation, content and personalization.

"Hopefully, it doesn’t go down as often," August Ezell, junior, said. "I’m excited that ASU is finally upgrading their 1990s looking webpage."

Instead of the tabs that were listed at the top of the page, the new navigation uses pages that are found on the left of the page. The pages have new icons that link to most commonly used resources.

"New content" means only the information needed will be provided in a way that is easy to find on new simplified pages.

Parts of the new RamPort will have links and content personalized to everyone’s specific role. For students, a Rams icon will replace the Rams Logon link that was found under the Student Services page. Staff will benefit from a quick link to the Web Time Entry or Leave Reporting found on the homepage.

"The new RamPort seems like it will be more accessible and student-friendly," Price said. "It is going to have a nice design and continue to be a great tool for ASU students."

The RamPort Project Team is made up of professionals from Information Technology, Communications and Marketing and stakeholders across campus.

To continue receiving technical support from their vendor provider, Ellucian, the project team had to upgrade the software for RamPort. They took the opportunity to redesign and reimagine the content to create a better user experience.

The team used focus groups with students, faculty and staff from November 2015 to February 2016 and campus surveys in November 2015 to gather information from users.

"The purpose of the focus group was to talk about what we liked and didn’t like about RamPort," Price said. "We were able to view the website during the session and go through each tab talking about what we, as students, would want to see changed."

After gathering information, the project team completed working sessions with campus subject matter experts to decide what content to put in RamPort.

The Project RamPort timeline dates all the way back to July 2015, when the hardware design and setup began.

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